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Domain Manager
Frequently
Asked Questions
What
does it mean to "manage" my domain?
How do I change the information in my domain?
Can I manage a domain I already own?
What information can I change in my contact info?
What is a DNS?
Why would I need to change my DNS information?
How do I change the DNS information for my Domain Name?
How long does it take for DNS changes to take effect?
Can I have my domain URL-forwarded or redirected?
Who do I contact for additional assistance?
What
does it mean to "manage" my domain?
If you've ever
dealt with the management of your domain, you know that with other registrars,
it can be a difficult and lengthy process. The smallest change, from changing
your email address in your contact information, or altering the nameservers of
your host, can require multiple, confusing emails. Now, however, newyorkbourse.com
gives you the ability to make all of those changes online! You can change your
contact information or nameservers in just a few seconds, using our secure
system. Access your domain from any web browser 24 hours a day, 7 days a week,
using your username and password.
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How
do I change the information in my domain?
Log on to our Domain Management System by clicking on the
"Manage Your Domain" link on the menu bar on the left-hand side. Input
your username and password to log on to our secure server. You can see the
domains you have in your account, listed 10 at a time. (You can, if necessary,
search for a specific domain you own.) Click the "Change Info" button
next to the domain you wish to alter.
Each domain has a number of items you can change. You may change the
administrative, technical and billing contact information, as well as the
nameserver (DNS) info. For more on changing DNS info, please see "How
do I change the DNS information for my Domain Name?",
below.
You may not change the registrant info. The registrant is the owner of a domain,
and as such, requires more security. In order to change a registrant, you need
to go through the Registrant Transfer procedure. Click here
for more details.
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Can
I manage a domain I already own?
Only domains that have been registered
with, or transferred to, newyorkbourse.com
will appear in your Domain Management System. If you have registered a domain
with another registrar, you will need to transfer it to newyorkbourse.com
before you can manage it using our system.
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What
information can I change in my contact info?
You can change the following information for your administrative, technical and
billing contacts: Name, Email, Company, Address, Phone and Fax. In addtion, you
can change the Domain Name Server Info (see more below).
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What
is a DNS?
DNS (Domain Name System) is a system that translates a domain name from letters
(www.newyorkbourse.com)
into a numerical IP address (NS1.newyorkbourse.com
63.85.86.14).
Each time you register a domain name you must specify your DNS information. If
you register a domain name through newyorkbourse.com,
you can use our DNS information free of charge! This is known in the industry as
"parking" a domain- parking is free using newyorkbourse.com's
servers. You can also change the DNS information at any time, also free of
charge, but be aware, your new DNS host may charge you a parking fee...
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Why
would I need to change my DNS information?
If you have a new web site or email account, your web hosting company or ISP
will ask you to change your DNS information (typically, they would become the
new DNS host) so that your domain name can be connected to your web site and
your email account can be setup.
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How
do I change the DNS information for my Domain Name?
If you are changing DNS information on a domain name you
registered with newyorkbourse.com,
begin by clicking the "Manage Your Domain" button in the left-hand
menu bar. You will be asked for the username and password you designated at the
time you set up your domain account. If you have forgotten your username and
password, you can have it emailed to the email address you have on account.
Choose the domain you wish to alter from your list of domains. Then, click the
"Change Info" button next to the DNS Info section. Input the primary
and secondary (and, if necessary, the tertiary) hostnames. Our system will
automatically resolve the IP addresses of a valid nameserver.
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How
long does it take for DNS changes to take effect?
Typically, the DNS changes will be completed within 24 to 72 hours. This is
standard Internet propagation time. The central registry databases update
automatically, upon your submission of new information.
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Can
I have my domain URL-forwarded or redirected?
At this time, newyorkbourse.com
does not offer URL-forwarding or URL-redirection. Your best option is to have
your domain hosted by the host of your website. If this is not an option for
you, you may search for an URL-forwarding or URL-redirection service. They will
host your name (see, "How do I change the DNS information for
my Domain Name?") and re-direct your URL for you.
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Who
do I contact for additional assistance?
If you have other questions, email customer service at support@newyorkbourse.com.
Or, you may call us at 949-497-9623.
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Manage
Your Domain Transfer
Ownership FAQ's
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